Privacy Policy

Introduction

We are deeply committed to safeguarding your personal information and ensuring that our data practices comply with all applicable Indian laws, including the IT Act, 2000. Our purpose is to provide complete transparency regarding the collection, processing, and storage of your data. We continuously review our policies to maintain the highest standards of privacy and security. Every user’s information is treated with the utmost care, and our commitment extends to ensuring your trust in our digital environment.

Data Collection Methods

Our website automatically collects technical data such as your IP address, browser type, device model, and precise visit timestamps. In addition, when you voluntarily submit information via registration or inquiry forms, we collect personal details including your full name, email address, and contact number. These methods ensure that we capture all necessary information to enhance your experience while maintaining security. We use both automated tools and manual inputs to gather data efficiently and accurately.

Purpose of Data Processing

The information we collect is used to tailor your online experience, improve website functionality, and deliver prompt customer support. Data is also utilised for internal analytics, allowing us to monitor user behavior and continuously enhance our services. Every processing activity is performed with the aim of providing value and ensuring that our services remain responsive to your needs. We only use your data for clearly stated and legitimate purposes.

Legal Basis for Processing

Our data processing activities are conducted on a lawful basis in accordance with Indian legal standards. By using our website, you provide your implicit consent for the collection and processing of your personal data. We ensure that each step of our data handling follows regulatory guidelines and best practices. This legal foundation guarantees that your data is managed ethically and transparently.

Data Security Practices

We implement robust security measures, including industry-standard encryption, secure servers, and strict access controls, to protect your personal information. Our security systems are continually monitored and updated to address emerging threats and vulnerabilities. We conduct regular audits to ensure that our protocols remain effective. While we strive to ensure complete security, you acknowledge that no system is entirely impervious to risk.

Cookie and Tracking Technologies

Our website employs cookies, tracking pixels, and similar technologies to capture user preferences and monitor site performance. These technologies help us personalise content and improve your overall experience. You have full control over these settings via your browser, although disabling them may reduce certain functionalities. We use these tools responsibly and with full disclosure of their purpose.

User Rights

You have the right to access, correct, and request deletion of your personal data at any time. Our website provides clear instructions and support channels to facilitate these requests. We are dedicated to processing your requests promptly in accordance with Indian data protection laws. Your rights are a cornerstone of our commitment to maintaining transparency and trust.

Third-Party Data Sharing

Your personal data is only shared with trusted third-party service providers who assist in the operation of our website or as required by law. All third parties with whom we share data are contractually obligated to protect its confidentiality and use it solely for the purposes specified. We do not sell or exploit your data for commercial purposes. Every instance of data sharing is carefully controlled to ensure maximum protection.

Data Retention and Disposal

We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected. After the necessary period, your data is securely deleted or anonymised to ensure it cannot be reconstructed. Our data retention policies are regularly reviewed to meet legal and operational requirements. We are committed to responsible data management throughout its lifecycle.

Policy Updates and Contact Information

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The latest version will be posted on our website, and your continued use of the site signifies acceptance of those updates. We encourage you to review the policy regularly to stay informed. For any questions or concerns, please contact our Data Protection Team through our “Contact Us” page.